Privacy Policy

At Kindred Hair, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect personal information including:

• Your name

• Phone number

• Email address

• Date of birth (if provided)

• Appointment and service history

• Payment information (processed securely through our payment providers)

• Any information you provide to us regarding your hair, preferences, allergies, or medical conditions relevant to your service

How We Use Your Information

We collect your information to:

• Book and manage your appointments

• Provide our hair services

• Contact you about your appointments

• Process payments

• Send appointment reminders

• Send promotional offers or marketing communications (only if you have chosen to receive them)

• Improve our services and customer experience

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including:

• Online booking systems

• Payment processors

• SMS and email reminder services

• Marketing platforms

These providers are required to protect your information and use it only for the services they provide to us.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While no system can guarantee complete security, we use reputable systems and providers to safeguard your information.

Access to Your Information

You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information by contacting us.

Marketing Communications

If you have subscribed to receive marketing communications, you may unsubscribe at any time by following the unsubscribe instructions in our emails or by contacting the salon.

Cookies and Website

If you visit our website, it may use cookies or similar technologies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your web browser settings.

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